Privacy Policy
How Red Hackle Cleaning Services collects, uses, and protects your personal data
Last updated: 26 January 2026
Who we are
Red Hackle Cleaning Services Ltd
Registered in Scotland
Company number: SC463742
VAT number: GB256909665
Email: operations@redhacklegroup.com
Website: https://www.redhacklecleaningservices.com
What personal data we collect
We only collect personal data that is necessary and relevant to providing our services.
a) Information you provide directly
- • Name
- • Company name
- • Email address
- • Telephone number
- • Site address or service location
- • Details provided via enquiry forms, emails, or phone calls
b) Website usage data
When you visit our website, we may automatically collect:
- • IP address
- • Browser type and version
- • Pages visited and time spent on the site
- • Referring website or search engine
This data is collected via standard analytics tools and cookies.
How we use your information
We use your personal data for the following purposes:
- • Responding to enquiries and requests for quotations
- • Providing cleaning services and managing client contracts
- • Scheduling services and communicating with clients
- • Issuing invoices and processing payments
- • Improving our website and services
- • Meeting legal, regulatory, or insurance obligations
We do not sell personal data to third parties.
Lawful basis for processing
Under UK GDPR, we process personal data on the following lawful bases:
- • Consent – where you have contacted us directly or submitted a form
- • Contractual necessity – to provide agreed cleaning services
- • Legitimate interests – to operate and improve our business
- • Legal obligation – where required by law
Who we share data with
We may share personal data only where necessary, including with:
- • Accounting and invoicing providers
- • Payment processors (e.g. for card or direct debit payments)
- • IT and website service providers
- • Insurers or professional advisers
- • Regulatory or legal authorities where required
All third parties are required to handle data securely and in accordance with applicable data protection laws.
Data storage and security
We take reasonable and appropriate steps to protect personal data, including:
- • Secure email and password-protected systems
- • Restricted access to personal data
- • Secure storage of digital records
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
Cookies
Our website uses cookies to improve functionality and understand how visitors use our site.
Cookies may be used to:
- • Analyse website traffic
- • Improve performance and user experience
You can manage or disable cookies through your browser settings. Continued use of our website indicates acceptance of our cookie usage.
Your data protection rights
You have the right to:
- • Request access to the personal data we hold about you
- • Request correction of inaccurate or incomplete data
- • Request deletion of your personal data where applicable
- • Object to or restrict certain types of processing
- • Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. The latest version will always be published on our website.
Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 operations@redhacklegroup.com
🌐 www.redhacklecleaningservices.com